Safe Travel Welcome
We are reopening for safe travel on June 1st, in a limited capacity and with strict safety protocols in place. Thank you for your support, patience, and flexibility as we adapt to an ever-evolving situation.
We’ve been keeping a close eye on Municipal and Provincial developments and are excited learn in regards non-essential services, the British Columbia government has said that “any business or service that has not been ordered to close and is also not identified on the essential service list may stay open if they can adapt their services and workplace to the orders and recommendations of the [Public Health Officer]”.
As we prepare to reopen our doors, the health of our staff, guests, and community remains a top priority. We’re taking steps to minimize transmission risks associated with COVID-19 by activating our multi-phase recovery plan. We will be reopening in a way that adheres to the government recommendations and WorkSafe BC protocols. We want to ensure that your Hello Nature Adventure Tours experience is a safe and memorable one!
Know Before You Go
Check the Local COVID-19 Updates
The Districts of Ucluelet and Tofino are working hard to keep the community updated as the COVID-19 situation develops. We are watching closely and adhering to Municipal and Provincial recommendations to ensure the health and safety of our staff, guests and community.
Current information and FAQs can be found on the District of Tofino website and on the District of Ucluelet Website.
We Ask that you Self-Assess Prior to Travelling to Ucluelet & Tofino
We’re counting on you to protect the vulnerable in our community and to ensure we’re not putting added pressures on our limited local health care staff and resources.
- Do any members of your party have the following symptoms of COVID-19: Fever, cough, difficulty breathing, diminished taste or smell, runny nose, fatigue or malaise, sore throat, muscle or body aches?
- Has any member of your party had contact with a confirmed or possible case of COVID-19 in the past 21 days?
- Has anyone in your party travelled outside of Canada in the past 14 days or had contact with anyone that has just returned to Canada from abroad?
YES? You may be required to self-isolate.
If you responded YES to any of the points above, we kindly ask you call us to change your reservation to a later date until you can respond NO to these questions. There is no charge for changing your reservation.
NO? Please proceed with caution.
For those of you who answered NO to the above questions and feel safe to move forward with booking, we ask that you review our new safety measures to keep the risk of COVID-19 transmission low.
New Safety Measures
- Enjoy a low-risk experience by using our new online reservation system and waivers
- Guidance for increased hygiene; cleaning common areas and surfaces; required masks when meeting your guide at the dock, during launching and landing, installed plexiglas at launch pad and front desk.
- Kayaks and gear has been assigned to each guide and will be washed in warm soapy water between tours and allowed to dry the sun.
- Every PFD will have a hand sanitizer in the front pocket
- We will recommend that every guest brings an extra mask incase your original gets wet.
- There is a washroom available at the top of the dock.
- To minimize contact; all tours are private one household, family group, tours start times will be staggered, maximum group size of 6 people (1 guide; 6 guests) and we will use mostly double kayaks to minimize the potential for capsizes.
- Guest will be required to bring their own food and water bottles
- We will post signage to our guest and guides regarding infection prevention and control measures in our facility. (Hand washing, Respiratory/cough etiquette, self-isolation and self monitoring)
Let’s Ensure Ucluelet & Tofino Remain a Safe Place to Visit by Following the Rules
- Many Tofino and Ucluelet businesses have adapted their services in light of COVID-19. To support local, find operating hours and shopping procedures visit the Tofino Chamber of Commerce and the District of Ucluelet websites.
- Mask are now mandatory in all indoor public spaces.
- Maintain physical distancing measures (6ft or 2m apart) at all times while on property, on the beaches, or in public spaces. Give ample room to others utilizing the multi-use path (MUP), on sidewalks, or in waiting lines.
- Wash your hands regularly and be mindful of surfaces you are touching.
- Cards/tap is the preferred method of payment by most businesses.
- Avoid the Tofino General Hospital unless it’s an extreme emergency.
- Let us know immediately if you develop any COVID-19 symptoms – if you are in distress, call 811 & Guest Services for medical support.
- Please visit our website to view all of our COVID-19 Policies and Procedures.
Be mindful of how your behaviour or actions are perceived by others who may not know you’re travelling in a family group. This is a difficult time for many and we ask that you avoid causing distress in others!
Thank you for helping to maintain a #flatcurvecoast!